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Burner Supply

From overseas

Ship the bulky gear to Reno.

A suitcase is not a shade frame, a stack of jugs, or a U-lock you still need on the bike. Order those on Amazon from home. Have them waiting in Reno. You pick them up. We do not ship the carton, and we do not meet you there.

We are an independent outfitter. We are not affiliated with, endorsed by, or connected to Burning Man Project. The event name is used so you know which week this gear is for.

The facts below are from Amazon's own pages, linked. A hotel hold is not one of those facts. Call the hotel. The three lists use the Amazon listings already on this site. The button opens today's page. We do not print a price.

Amazon Hub Locker

A locker is the self-service box. Amazon's pickup page says there is no additional cost to use one, that the package is held for three days, and that you follow the confirmation email. The same page says pickup times vary by location. If the email and the three-day line disagree, use the email. That is what they tell you to read.

Their ship-to-pickup page says to search by address, ZIP code, or landmark, add the location to your address book, and select it at checkout. Every item in the order has to be eligible. If you type a pickup address yourself, they say the system will not recognize the order and will not deliver there. Their order-to-pickup page says the same thing, and it says the name on the order has to be right or the person may not be able to collect it.

Their locker pickup page describes two machines. One has a screen: use the 6-digit code or the barcode in the delivery email. One has no screen: use Start Pickup in the Amazon app, with location and Bluetooth on. If you do not collect it, they say the package is returned. Someone else can collect it if you forward that email.

Their eligibility page says a locker shipment has to weigh less than 10 pounds and measure smaller than 16 by 12 by 14 inches, be sold or fulfilled by Amazon.com, contain no hazardous materials, and stay under a total value of $5,000. Checkout flags what does not qualify. We are not measuring a packed box from here. If the locker is missing at checkout, the piece does not fit one.

Amazon Hub Counter

A counter is the staffed desk. The pickup page says Amazon holds a counter package for seven days, including at some Whole Foods stores, and that there is no additional cost. It also says that if you miss the window they return it and refund you. Hours are the store's. The same page says to read the confirmation email, because pickup times vary by location.

Their counter pickup page says the delivery email includes a tracking ID, a pickup barcode, and the address and opening times. You show the pickup code to the person at the counter. To send someone else, forward that email. They note that some other pickup types, not this counter, can ask for a photo ID.

The eligibility page says a counter order has to be sold or fulfilled by Amazon.com, must not need special handling, and must not exceed 33 pounds or 36 by 24 by 24 inches. Some retail partners are stricter than that. Checkout is still the test.

The pickup page also says a Prime member still gets the fast, free shipping they already have on an order to a locker or a counter, and that without Prime, shipping to a locker or counter is free on an order of $35 or more. Those sentences are theirs. A gear price is not.

Ask the hotel to hold it

A hotel is not an Amazon pickup location. It is a street address. Use it when the locker or the counter will not take the piece, or when you will land after the hold Amazon printed. Call before you pay. Ask whether they accept a package for a guest who has not checked in, whose name must be on the box, and how long they will keep it. Confirm that answer. We are not quoting a hotel, and Amazon does not publish one.

Put your name and the arrival date where the hotel told you to put them. Do not type a locker's street address into that line. Amazon's ship-to-pickup page says a typed pickup address will not be delivered.

The longer Reno note, including a carrier hold for a box neither a locker nor a hotel desk wants, is ship gear to Reno. Food and drinking water are still a shop in Reno or Sparks. The parcel does not replace them.

Each card opens the shop. Amazon links are affiliate links. Your price does not change. How the links work.

Shade

A frame, the cloth, the lags, and the straps. These are the bulky pieces. Amazon's eligibility page is the size rule. Checkout is the test for a locker or a counter.

Bike and lights

We do not list a playa bicycle to ship. The frame is a rental or a purchase in Reno, and you ride it in. This list is the lights and the lock that still have to be yours.

Book the frame before you land. The shops are on how to rent a Burning Man bike.

Water and dust

Goggles and a respirator can ride in a locker if checkout allows them. A stack of jugs is the piece that usually does not. Drinking water for the week is still bought in Reno. The box does not replace that.

Flying with the suitcase as the limit is flying in from Europe. The rental, if the bed is a rig, is RV rental from abroad. The list you tick on paper is the packing checklist.

Questions

Can I type a Reno locker address into the order?
No. Amazon's ship-to-pickup page says that if you type a pickup-location address yourself, their system will not recognize the order and will not deliver there. Add the locker or counter from their finder, then choose it at checkout.
How long will Reno hold the box?
Amazon's pickup page says a locker holds a package for three days and a staffed counter for seven. The same page says pickup times vary by location and tells you to read the confirmation email. If you will land later than that hold, do not use the locker.
Will the hotel keep a package?
We do not know. Amazon does not publish a hotel policy. Call the hotel before you order and ask whether they accept a package for a guest and how long they will hold it. Their answer is the rule.